Product: Trailways Bus Service Clear all filters (0 of 8 reviews match)
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Trailways - Smelly bus

It’s rediculous that I spend my money numorous time to have to sit on a smelly bus for 3 hours, it smell like bad urine throughout the whole bus it’s DISGUSTING This isn’t fair at ALL
1.0
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Trailways Bus Service
#1259198
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January 6th 2018 headin for Rochester New York. I upgraded my ticket and paid $20.00 extra so that I could arrive at an earlier time. There have been one delay after another delay in busses being on time at all stops. This is NOT RIGHT! I feel that all delayed...
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1.0
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Trailways Bus Service
I didn't like
  • Poor customer service
#1163915
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Trailways - I have been on this bus going from omaha Nebraska to Chicago I'll, since 845 pm it's now 413 am and this driver has not stopped for us to get drinks, food, or anything... what kind of service is this?

NEVER AGAIN WILL I USE THEIR SERVICES....7/1/17 TO 7/2/17
1.5
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Trailways Bus Service
#1068866
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Trailways has a terrible online ticket policy, that says if you purchased a ticket but don't print it, it was not be honored. The policy is archaic and inconsiderate, and trying to communicate anything with them is the most frustrating experience. I had an urgent...
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Anonymous
Anonymous

THE WORST COMPANY AND THE WORST CUSTOMER SERVICE EVER.

1.0
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Trailways Bus Service
#1059629
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I was told to go to a Trailways Station to change the ticket for a $20 fee. I went to Port Authority the following day and first off, you cant use a card for the $20 fee. Im a little annoyed but thank goodness I had cash. I receive my re-issue ticket only to notice...
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1.0
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Trailways Bus Service
#1040233
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I brought a ticket online from Potsdam to NYC..It's a round trip, just so your guys know. And I study at Clarkson University. During our way up to University, the bus make stop at Cheel Campus Center. For the safety, we ask if this is the place we will board on our...
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1.0
Potsdam, New York
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Trailways Bus Service
#908049
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Driver at first did not want to re-spray the bathroom but finally did and told us it was not that bad and it was a plumbing issue he could do nothing about.My wife and her sister used deodorant on dirty underwear to cover their face, I used a bar of soap wrapped with a...
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Anonymous
Anonymous

Get your companies straight! The bus # you gave is a GREYHOUND not Trailways! Trailways is known for taking WAY better care of their equipment than Greyhound.... just sayin'....

Anonymous
Anonymous

86276 is a Greyhound Bus not Trailways.

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Trailways Bus Service
#836124
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After having an unexpected, horrible family emergency, I needed to cancel my trip to NYC. When I contacted the company, they informed me me tickets were non-refundable. There is not clear, spelled out terms online. The confirmation email says nothing about the tickets...
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Trailways Bus Service
#683916
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