Trailways bus 86276 New York City to Albany, very strong *** smell fom the toilet, driver sprayed but all passengers choking on that smell. Sunday at 9:30am. Health hazzard, bus needs repair.
Driver at first did not want to re-spray the bathroom but finally did and told us it was not that bad and it was a plumbing issue he could do nothing about. My wife and her sister used deodorant on dirty underwear to cover their face, I used a bar of soap wrapped with a handkerchief wrapped around my face because we could not breath.
People in front of us were using their jackets over their face. We want a refund on that trip back. It was the worse trip we have ever taken.
Edward and Felicitas Porter, and Alma Bennett, 86811776 itenary, we were scheduled for the 11am bus but took the earlier bus at 9:30 am bus 86276. Pleas fix that bus and give us a refund.
Product or Service Mentioned: Trailways Bus Service.
Reason of review: Health Hazzard.
Monetary Loss: $150.
Preferred solution: Full refund.