Trailways Contact Information

Toll-Free Number:

  • (877) 467-3346 Toll Free

GPS Security and Driver Support:

  • (877) 786-8735
  • (877) 467-3346 Toll Free

does not support this feature.

Currently you can call only US numbers.

Headquarters Address:

Trailways Bus Company
3554 chain bridge Rd
Fairfax, Virginia 22030
United States

Fax:

703-691-9047

Other Info:

Charters@trailways.com

Social Networks:

Summary of Trailways Customer Service Calls

9 TOTAL CALLS
89% SUCCESSFUL CONNECTIONS
00:54 AVG CALL DURATION
20% ISSUES RESOLVED

Customers Contact Trailways to Ask about:

Other:

  • “A driver needs to be fired”
  • “Online issues”
  • “Prices”

Trailways Rating Stats

1.5 out of 5 stars
based on 15 reviews
See all 23 reviews reviews

Rating stats

  1. 10 reviews
  2. 2 reviews
  3. 2 reviews
  4. 1 review
  5. 0 reviews

Rating trend

About Trailways

Top 5 Trailways Services

Bus Service, Vehicle Driver

Top 5 Trailways Products

Bus Ticket, Website

Top 5 Likes about Trailways

Customer service was calm and handled a very upset customer well

Top 5 Dislikes about Trailways

Poor customer service, No indication billing being down was put in place, I regularly travel with trailways for their hospitality

Summary

Trailways is a transportation company which provides bus travel services. It was founded by 5 independent bus companies in 1936. The headquarters is based in Fairfax, Virginia, USA. Trailways has more than 70 independent bus companies which operate in the United States, Canada, and Europe. The company offers the following services: individual bus tickets, Trailways tours, and charters. It is also possible to rent a bus for one-way and round-trip. Tickets for any bus can be purchased online. Users just need to indicate the following: trip type, destination, and depart date. All company employees undergo driver training, defensive driving, transport management, and vehicle maintenance education.

Trailways reviews and complaints

Trailways is ranked 98 out of 536 in Transport category

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Trailways Stats

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Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

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